![]() There might be a typing error in the claim code. The claim code you’re entering is incorrect or inactive.You may have already redeemed the gift and forgotten. The reasons for an invalid gift card can be: You can get an error message that your Amazon gift card is invalid. Amazon Gift Card Redemption IssuesĪpart from scratching off your card’s claim code, you should know about other Amazon gift card redemption issues and how to resolve them. It’s also safe to buy a gift card directly from Amazon’s website. ![]() Using knives or sharp nails can scratch off the claim code. Don’t scrub the claim code with rough objects.Avoid water and moist surfaces, as these can damage the silver coating. Keep your gift card in a safe place where it can’t be easily damaged.If you’re the one sending an eGift card, send it directly to the recipient’s email instead of printing it.You can find other select stores on Amazon. Some authorized retailers are Apple, A&A market, Amigos, Admiral, Alex Lee, and AAA Northway. Buy physical Amazon gift cards from authorized retailers.The appropriate way to avoid such frustrations is by taking the necessary precautions to prevent the claim code from being scratched off. In such a situation, you’ll have to wait for the issue to be resolved by Amazon. Scratching off your Amazon gift card’s code can delay your shopping, especially if you don’t have money in your Amazon account. How To Prevent Scratching Off Your Amazon Gift Card’s Code? Providing the above details will help the team look into their system for your gift card’s claim code. Some of the things you should have when contacting them are: It can be challenging to get your issue solved without the relevant details. It’s worth noting that the Amazon customer support team will need some information from you before they can trace the claim code. Follow the prompts and select the option that matches what you want.You should let the team know you’re contacting them for a scratched claim code. Highlight your issue as clearly as possible.If you opt to chat, initiate the chat in the chat window that pops up.You’ll schedule a call, and the representatives will get back to you. Select “Start Chatting.” Alternatively, you can use the “Call Me” option if you don’t like chatting.Here is the procedure for contacting the Amazon support team: Thus, the only solution is to reach out to Amazon customer support and request the claim code. In such a situation, you’ll not be able to use the card for shopping. ![]() It’s possible to rip off your claim code on an Amazon gift card. Stay tuned to get informed! How To Contact Amazon’s Customer Support? I’ll also discuss the different Amazon gift card redemption issues and how to address them. In the rest of this article, I’ll discuss how to contact Amazon’s customer support to get assistance if your gift card code is scratched off. You’ll be required to provide the card’s serial number, order number, purchaser’s, and recipient’s names. If your Amazon gift card code is scratched off, you should contact the Amazon customer support team for help. What should you do if the code is scratched off and the digits are invisible? However, the redemption is only valid after entering the 14-digit claim code. Your payments continue normally after the full gift card amount is spent.You must redeem your Amazon gift card before using it to shop on Amazon. You can see your remaining Premium time from your account page under Your plan. The gift card starts on your plan’s next payment date - or immediately if you’ve upgraded from a free account. If you do, you can try again after 24 hours.
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